The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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2.20 out of 5 129,764 ratings
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 512 |
| Houston, TX | 265 |
| Philadelphia, PA | 194 |
| Seattle, WA | 172 |
| Washington, D.C., DC | 167 |
| Atlanta, GA | 165 |
| Denver, CO | 154 |
| Minneapolis, MN | 125 |
| Sacramento, CA | 117 |
| Detroit, MI | 93 |
| San Francisco, CA | 89 |
| Miami, FL | 80 |
| Portland, OR | 76 |
| Indianapolis, IN | 72 |
| Brooklyn, NY | 63 |
| Orlando, FL | 59 |
| Pittsburgh, PA | 58 |
| Oakland, CA | 53 |
| Boston, MA | 52 |
| Jacksonville, FL | 46 |
| Charlotte, NC | 46 |
| Tampa, FL | 43 |
| Tacoma, WA | 39 |
| Baltimore, MD | 38 |
| Phoenix, AZ | 37 |
| Mechanicsburg, PA | 37 |
| Saint Paul, MN | 34 |
| New York City, NY | 29 |
| Nashville, TN | 28 |
| Albuquerque, NM | 27 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Keith Wilkop (@ChickletWorld) reported @Xfinity First y'all put up "Routine Maintenance" as too why everything is down. 6:44, it'll be fixed. Then 7:21. Then it's just an outage and will be removed shortly. NOW, you're saying 11:26??? Please advise your overpaid Union Workers to do their jobs. 8hrs is ******* way too long. 👿
- Adam Blacker (@AdamBlacker25) reported
@comcastcares do you have support this time of night?
- KODA 🏁 (@_KoDUH_) reported
@18fanDylan @Mopar_Zach I don't think Kaulig Racing & RCR are "the worst equipment" in the Xfinity Series my dude
- Sami Snyder (@Bookworm_S7) reported
Hey @comcastcares , how can I reach someone to trouble shoot my dorms internet? Because neither the number your online agent gave me to call , nor the one my school did works. I keep getting no results since it’s a bulk account.
- Nicole Wilson (@nicolejwilson) reported
@Xfinity I promise you have the worst customer service I have ever experienced. This is ridiculous.
- anne🎲 (@rxsetarts) reported
xfinity fix the wifi pls i wanna play genshin impact on my ps5
- 🦅BIG-CHEEF🦅 (@thacheef1) reported
@jasonmyrt They quit long ago @comcast sell the damn team
- Robyn🐕🐈🐇🍕🍔🍸 (@nightcareoption) reported
@ehforgetit my mailman is the worst. I still have not received 2 packets for my ldaycare license renewal. one sent in October, the other November, my daughter's school pics, from November and 2 xfinity bills from Feb and March
- Bill Bergman (@BBergman) reported
We are having trouble streaming #xfinity through Roku here in #manakinsabotva. Can someone @comcastcares please please please help us.
- 🇭🇳🦋 (@TierraMichelle_) reported
@Xfinity need to start crediting the bill when they have these damn outages. It’s ridiculous.
- TE | Kodiaks 🐢 (@KODlAKS) reported
going to bed early stupid frustrated with how my internet is the day its better or i move and get stable internet i will be in such a better mental state besides having to wonder WHATS NEXT for xfinity to believe me
- ExKage 🦦 FFXIV Patch 5.5 Spoilers (@ExKage) reported
@aeoneris What's your ISP?I remember hearing that comcast or some certain ISPs have had massive lag at certain times recently. Might also be how your isp is routing, bad ntt node?
- Tommy Nightmare (@NightmareTommy) reported
@FlyersNation No. The flyers are nothing more than a Comcast entity. I’ve supported them at their worst but this is something different. Plus I’m not a loser.
- Regular old Siri (@siriharding) reported
@msjolene @PayPal @AskPayPal Especially when it can solved so easily with a human. Xfinity sent me a bunch texts for "Hannah's" service call. I tried to let them know and eventually gave up. At six the next morning I got a call from the service tech who was waiting for me to open my door...in New Hampshire
- Jeremy Johnson (@jeremyjohnson1) reported
@BallySportsSO literally no one wants to watch the Grizz outside of Memphis. However everyone in the south wants to watch the Braves and you choose to play the Grizz over the Braves! Makes no sense!!!? You guys need to fix that on @Xfinity
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